For centuries, most of us humans have talked to others in monologues, believing that the world is the way we see it, that what we say about it is the "truth" and we have assumed that everyone sees it "our" way. If they do not, we experience tension and conflict on many levels. On the other hand, few of us have ever listened to others while they are talking and tried to see the world from their point of view while retaining our own perspective. Instead of listening to understand and collaborate about our differences, we tend to replace their perspective with our own. This results in polarization, not only in our personal lives and work environments, but also in the political and religious arenas we inhabit. This has led to anxiety, frustration, anger, violence, and war. Clearly, the world needs a new way to talk that transcends difference and leads to collaboration, co-creation, and cooperation.

Getting the Love You Want, teach that the practice of Safe Conversations Dialogue impacts the "physics of the Space Between." Here is what they mean:

• All of us live in and are a part of an energy field in which everything everywhere is connecting with everything everywhere. This energy field occupies the Space-Between us.
• When there is safety in the energy field that occupies the Space-Between us, we can connect.
• When there is anxiety in the Space Between, we defend ourselves. We cannot connect but tend to polarize.
• Anyone, if they decide to, can restore safety in the Space Between by using a structure conversation skill called the Safe Conversations Dialogue.


～說話不再顧人怨，讓大家都想和你談天說地～

★專業溝通諮商師整理溝通訣竅，教你如何成為溝通達人

★列舉各種溝通技巧實用案例，讓你見識專家如何化解溝通障礙

想和同事談分工，但不知如何啟齒？
想提醒孩子整理房間，卻被孩子頂嘴？
公司長官提出不理性要求，該如何巧妙婉拒？
想和伴侶談人生規劃，但兩人的價值觀鴻溝似乎無法跨越？

其實，我們在生活中遇到的溝通障礙，往往是不知道話該「怎麼說」，而不是該「說什麼」！

夫妻檔溝通諮商師哈維爾•亨卓克斯博士和海倫•樂凱莉•杭特博士將分享多年輔導經驗，
教導讀者如何用「安全溝通法」，化解溝通環境中出現的重重阻撓，讓對話能順利進行。
本書列舉多種生活中的溝通場景，包含家庭、學校、職場，展現安全溝通法的功效，
透過重述、包容、同理心三步驟，你也能掌握溝通技巧，讓你和人無話不談！

【重述】
別在對方說話時就忙著醞釀要如何打槍對方，先試著重複對方的論點：
「你的意思是如此這般，對不對？」、「你想表達的是這樣嗎？」
讓你的溝通對象知道你有認真聆聽，也確保自己真的了解對方的論點


【包容】
了解對方的論點一定對他／她有意義，在回應時說：
「我了解你為什麼會這麼想……」、「我能理解你為什麼會這麼做……」
讓你的溝通對象感覺自己的立場有被理解，也讓自己的胸襟維持開放


【同理心】
展現你能夠同理對方的心境與處境，告訴你的對話夥伴：
「發生這種事，可以理解你一定很難過」、「你的經驗一定讓你很疲倦吧」
讓你的溝通對象理解你可以為他／她設身處地著想，也讓自己隨時注意對方的情緒。

【透過有意識的練習，你也能掌握對話的藝術，成為溝通專家！】

——中文簡介摘自商周出版《跟任何人都可以談任何事》