●As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step-by-step approach comes to life in this book, which is available in over ten foreign editions and combines lively storytelling, proven tactics, and reliable insights gleaned from the latest negotiation research. This updated edition includes: *A brand-new "Negotiation I.Q." test designed by Shell and used by executives at the Wharton workshop that reveals each reader's unique strengths and weaknesses as a negotiator *A concise manual on how to avoid the perils and pitfalls of online negotiations involving e-mail and instant messaging *A detailed look at how gender and cultural differences can derail negotiations, and advice for putting talks back on track ●美國多所商學院指定教材！已被翻譯成十幾種語言，風行全球！ ●許多人害怕談判，覺得很難，或是覺得自己個性不適合……但是從做生意、談加薪、解決糾紛、到親密的人際關係、教養子女，談判無所不在。 ●這本書會教你，談判沒那麼難，只需要一些預備知識和觀念。本書作者理查．謝爾，多年來主持華頓商學院的「高階主管談判研訓班」，本書融合了他豐富的實務經驗與教學成果，輕鬆帶你入門，學會談判。 ●首先，每一次談判都不同，並沒有放諸四海皆準的原則，但是「你自己」是談判成功與否的最重要變數。